EPO Handbook of quality procedures発行

表題のHandbookが発行されています。

２０１２年２月版 
The following topics are addressed: 
(a) the practice of applicants and representatives (to a lesser 
extent, also of opponents and third parties) in proceedings 
before the EPO at first instance; 


(b) the practice of examiners, in particular how the examiner 
should best carry out examination so as to reach a decision in 
a reasonable time while dealing openly with parties to the 
proceedings; 


(c) the practice of formalities officers, particularly focusing on 
interaction between formalities officers and applicants; and 


(c) how complaints are dealt with at the EPO.